Accessibility Statement

Commitment

AC Agency is committed to making Chatterence (www.chatterence.ai) accessible to everyone, including people with disabilities. As a private company, this corporate and marketing website is not currently within the mandatory scope of Spain's accessibility legislation: Real Decreto 1112/2018 applies to the public sector, and Ley 11/2023 (the European Accessibility Act) covers specific services such as e-commerce and banking that this site does not provide. We publish this statement voluntarily, as a commitment to inclusive design and in anticipation of the obligations under Real Decreto 193/2023 (effective 2029-2030).

Technical standard

This website takes as its technical reference the standard UNE-EN 301549:2022, which incorporates the WCAG 2.1 Level A and AA success criteria (the accessibility level legally referenced in Spain). We additionally target WCAG 2.2 Level AA as best practice.

Conformance status

Fully conformant ("Totalmente conforme") with WCAG 2.2 Level AA: the site has been designed and built to meet all Level A and AA success criteria.

Reporting barriers

No known non-accessible content. If you encounter any accessibility barrier, please let us know using the contact below and we will address it.

Evaluation method

This statement is based on a self-assessment carried out by AC Agency. Conformance was evaluated through automated testing (WAVE, axe DevTools, Lighthouse), manual keyboard-only navigation, and contrast checks, reviewed page by page. Date of evaluation: 16 June 2026.

Feedback and contact

If you encounter an accessibility barrier, or need information or content in an accessible format, contact us at firstcontact@alancurtisagency.com. We aim to respond within 20 business days and to provide an accessible alternative for any excluded content.

Complaint escalation

This website is outside the mandatory scope of Spain's accessibility legislation, so there is no legally designated accessibility unit. If our response to an accessibility complaint is unsatisfactory, you may contact, in Spain: the Oficina de Atención a la Discapacidad (OADIS), the Unidad Técnica de Apoyo y Coordinación (UTAC) (Real Decreto 143/2026), or the Defensor del Pueblo.

About this statement

• Object: Website. Site: Chatterence (www.chatterence.ai)
• Entity: AC Agency, C. Veintidós de Mayo de 1986, 69, Las Palmas de Gran Canaria, 35008, Spain
• Reference standard: UNE-EN 301549:2022 (WCAG 2.1 A+AA); voluntary target WCAG 2.2 AA
• Method: Self-assessment by AC Agency. Evaluator: Alan Curtis, AC Agency
• Prepared: 16 June 2026; reviewed at least annually.