# Your customers deserve better than a generic chatbot

> GDPR and EU AI Act compliant, hosted in the EU: an AI chat assistant we configure, train and maintain, answering in 30+ languages on your content only.

Stop wrestling with DIY platforms and configuration nightmares. Get a chat assistant crafted specifically for your business: configured, trained and maintained by us.

## The problem with "instant" chats, solved

### The DIY platform trap

- **Weeks spent learning** yet another platform
- **Generic responses** that don't match your brand
- "Easy setup" that quietly needs **technical skills**
- Maintenance and updates left **on your shoulders**
- **Left alone** when something breaks

### The Chatterence difference

- **We configure everything** around your needs
- Conversations **tailored to your brand voice**
- We handle it all, **you focus on results**
- **Direct support** and a real team behind you
- A service that **grows with your business**

## From Consultation to Conversation

1. **Strategy session**: A real 45-minute conversation about your goals, challenges and customers. No generic questionnaires.
2. **Custom proposal**: A tailored configuration based on your needs. You decide exactly how your assistant will work.
3. **Build and testing**: We build, test and refine your Web Assistant on our servers. You just review and approve.
4. **Launch and support**: Add one line of code and go live. We monitor and handle technical support so you focus on business.

## What makes our Web Assistant so powerful

### Lightning-fast responses

- Appears instantly when your page loads
- Replies in under one second (0.3s average)
- No spinning wheels, no "typing…" delays
- Works even on slow connections

### Trained on your content

- Upload your PDFs, docs and presentations
- Automatic website content ingestion
- No hallucinations or made-up answers
- Powered by Google (GDPR-compliant)

### Speaks 30+ languages

- All 24 official EU languages, plus 7 more
- Auto-detects the visitor's language
- Seamless switching mid-conversation
- No translation work needed from you

### True zero maintenance

- We handle every technical update
- AI improvements applied automatically
- Security patches without downtime
- You never see a settings panel

### Works on any website

- One line of JavaScript code
- WordPress, Shopify or custom sites
- No plugins or apps needed
- Mobile-responsive automatically

### Accessibility guaranteed

- Voice control for hands-free use
- Screen-reader compatible (WCAG 2.2)
- Full keyboard navigation support
- High-contrast mode available

## Everything tailored to your brand

### Complete brand customization

- Your colors, logo and visual identity
- Custom conversation flows and logic
- Personalized welcome messages
- Positioned anywhere on your site

### Smart conversation routing

- Forward to email with full context
- WhatsApp handoff for human takeover
- Pre-populated contact forms
- Seamless handoff when needed

### Actionable insights

- Conversation analytics dashboard
- Popular-question identification
- Visitor behavior patterns
- Monthly optimization reports

### Enterprise-grade security

- GDPR and EU AI Act compliant
- Data stored exclusively in the EU
- No training on your conversations
- Encrypted data transmission

## Who thrives with the Web Assistant

### Service companies

I need qualified leads, not random chats.

An assistant that pre-qualifies visitors and books appointments.

### E-commerce websites

My products need explanation, not just a FAQ.

A personal shopping assistant in 31 languages.

### Customer support

We answer the same questions hundreds of times.

Instant, accurate answers with 24/7 availability.

### Small businesses

Our team is too small for every request.

Responds like a teammate and forwards complex chats to a real operator.

## For maximum data sovereignty

### Bring your own keys

Use your existing Google Cloud account and API keys.

### Custom AI integration

Connect your preferred AI model.

### On-premise deployment

The full system on your own infrastructure.

### Dedicated VPS solution

EU-located servers under your control.

All enterprise solutions include white-glove setup and support.

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https://www.chatterence.ai/en/web-assistant